The Team
Karen Eckstein
Karen is an experienced and practical, pragmatic adviser on risk. She has a national reputation in her specialist fields and has received numerous awards and recognitions for her work, most recently, being awarded a certificate of merit from CIOT (in 2025) for her sterling work in protecting the tax profession over the years, being awarded ‘Risk Professional of the Year’ at the Women in Insurance awards 2025.
She is a Chartered Tax Advisor, as well having worked as an experienced professional indemnity and litigation solicitor prior to setting up Karen Eckstein Ltd. Karen has also achieved the International Certificate in Risk Management (IRM).
Karen is a member of the Risk and Audit Committee of the IRM.
This rare combination of skills makes Karen uniquely able to advise professionals on a variety of risk issues.
Polly Coram
Polly’s career began in contentious litigation, working with Karen Eckstein on high-value and complex cases involving professional negligence claims, tax disputes, trusts, and estates. During this time, Karen’s practical, solutions-driven approach inspired Polly’s own passion and determination to “get things right in a practical way”.
Polly’s career prior to joining Karen Eckstein Ltd spanned a broad range of areas, including acting as Company Secretary and acting as a solicitor, with over a decade of experience in solving problems and supporting businesses. From navigating complex issues to building proactive risk management strategies, Polly advised professional services firms and not-for-profits on key issues such as conflict policies, anti-bribery measures, GDPR, succession planning, and constitutional documents.
When Polly joined Karen at Karen Eckstein Ltd, Polly added to her qualifications by gaining the International Certificate in Risk Management (IRM).
Polly brought the ethos she learned in her early legal career with Karen to managing risk and compliance on a non-contentious basis, focusing not only on resolving current issues, but also on implementing lasting changes that would set the organisation up for future success. She focusses on helping clients address their immediate challenges with practical, easy-to-implement solutions that deliver lasting value She guides clients, insurers, and stakeholders through risk management reviews and strategies that reduce risk exposure, avoid claims, improve operational efficiency, and boost revenue.
What Polly loves most about her role is the tangible impact she has on her clients’ businesses. Many businesses find the concept of risk overwhelming and struggle to know where to start. Polly works closely with her clients to create actionable risk frameworks and management plans tailored to their needs. Whether she’s refining processes, mitigating risks, uncovering missed revenue, or identifying growth opportunities, Polly is driven by the belief that every business can thrive with the right support.
Outside of her professional commitments, Polly is passionate about giving back to her local community and serves as a charitable trustee.
Emma Myers
Emma brings over 20 years of experience in the compliance and regulation arena – having worked extensively in the financial services and health and social care leadership. Her background spans client relationship management, operational oversight, policy development, and staff training; all skills that translate directly into helping organisations strengthen their systems, reduce the risk of claims and complaints, and build resilience.
Emma has experience in implementing digital care systems, managing policies and procedures, and delivering staff mentoring and development, ensuring clarity, consistency, and safe practice in high-pressure environments.
Emma’s approach is grounded in empathy, communication, and practical problem-solving. Her cross-sector insight enables her to recognise where misunderstandings and operational weaknesses can arise, and how small, well-designed changes can protect relationships, improve outcomes, and support profitability.
“I enjoy supporting our clients to review their business processes, identifying key areas for improvement and solutions to reduce risk and increase impact, and to enhance cost effective sustainable growth.”
Sushma MacGeoch
Sushma was formerly Head of Insurance Disputes at a transatlantic law firm and is a specialist in dealing with risk issues for professional practices and in advising their Insurers. Her expertise lies in dealing with risk for construction organisations (to include architects, engineers, contractors) and solicitors, accountants, insurance brokers and valuers.
Sushma has a national reputation and is recognised in Legal 500 as a Leading Individual in the professional negligence arena. Sushma and her former legal team have won a number of industry awards as leaders in their field.
Sushma’s experience in handling complex and high profile litigation for a broad range of professionals and in advising their Insurers over the last 30 years provides her with a unique perspective in advising businesses on risk.