Construction
Staying Ahead in a Fast‑Moving Industry
Construction professionals operate in a fast-moving and increasingly complex environment.
Projects often begin before appointments are agreed, scopes evolve during delivery, and firms face growing pressure from clients, insurers and regulators. At the same time, senior staff are balancing project delivery, business development and business management, often leaving little time to focus on risk management until a problem arises.
Common challenges include:
- Work commencing before appointments are signed
- Unclear scope of services and responsibilities
- Scope creep and fee disputes
- Complaints from clients or project stakeholders
- Professional negligence claims and insurer involvement
- Difficulties obtaining or renewing professional indemnity insurance
- Limited internal resource to manage risk issues effectively
Reducing Risk Through Real‑World Insight
When problems arise, they can consume significant management time, damage client relationships, increase insurance costs and distract your team from delivering projects and growing the business.
We have a practical understanding of how claims develop in the real world, the problems that can arise and how to help avoid and manage them.
Drawing on more than 30 years’ experience defending claims against architects, engineers, surveyors, contractors and other construction professionals, we have seen first-hand the issues that most commonly lead to disputes, complaints and claims. This insight allows us to help clients identify their problem areas early, respond effectively when concerns arise and implement practical improvements that reduce future risk.
Strengthening Your Risk Management Capability
For firms looking for strategic, ongoing risk support, our Fractional Risk Officer service provides experienced risk management expertise without the cost of employing a full-time risk professional. We can assist with giving embedded risk management expertise, helping clients improve processes to avoid issues arising managing complaints, assist in the internal management of claims, PII renewals, training, file reviews and wider risk management initiatives.
Our Embed and Protect® service gives clients access to experienced risk professionals who can help manage and address risk concerns before they escalate.
For clients who have had historic claims issues, or who have identified a particular area of concern within the business, our DeRisk® service provides an independent review of the business’ historic and current risk profile, together with practical recommendations to help demonstrate to insurers that the historic issues have been identified, quantified, understood and addressed.
Taking the Hassle Out of Project Management
Our Project Plus service assists construction clients manage projects- taking the ‘hassle factor’ away from our clients, enabling them to focus on the actual work, leaving us to assist in ensuring that all the ‘plates’ are kept spinning and progress on projects is managed and supported.
Our aim is simple: to help you protect your business, projects and reputation while remaining focused on delivering quality work for your clients