Values

Collaboration

We believe in working with others, not competing with them. We actively set up collaborative groups, giving others the opportunity to meet, create their own networks and business opportunities. We frequently work with other organisations to bring together clients and contacts, for the benefit of the wider community.

We are founders of the 2Puds Club, a not-for-profit networking supper club based in Yorkshire, aimed at professionals and businesspeople who want to meet in an informal, relaxed environment. We are also founders of the Deep Dive (ask us anything), another network aimed at supporting professionals.

We frequently pass work opportunities on to others, even if we could do it ourselves, if we believe that it would be in the client’s best interests for us to do so, and often work collaboratively with other professionals and businesses on paid and unpaid opportunities.

We believe in doing the right thing, every time, and in creating a community of people that looks out for each other and their clients, rather than focussing on our own immediate financial interests.

Giving back

We believe in the value of using our knowledge, experience, and connections to give back and support businesses, communities, and charities.

Our CSR page provides further details of what we do to support and improve the lives of others.

Gratitude

We practice gratitude in all that we do. We remain humble but take joy from helping our clients and look for the positive daily in the work that we undertake.

Integrity

We treat clients and suppliers how we would like to be treated; this means paying bills when they are received and paying a fair price for a fair service. We’ve embedded fairness throughout our organisation and are proud members of West Yorkshire’s Fair Work Charter. We will often refer clients to third parties if we feel that is in their best interests, but will never take a commission for so doing, as we will always act in the client’s best interests rather than our commercial ones.

Pragmatism

We want to help businesses avoid claims and improve relationships with their clients. That means practical solutions which protect you, your staff, and your clients, and which add immediate value.

Resilience

We are proud to work on our own personal resilience skills and help others build resilience also. Resilience isn’t a case of ‘work hard and you will solve your problems’ – it is a case of knowing when to rest, when to ask for help, when to praise ourselves, how to break down the large tasks into smaller ones, taking one step at a time, and a variety of other ‘tools in the toolkit’ to enable us to overcome the overwhelm at work and in our personal lives that everyone faces. Building our resilience skills and enabling others to do so as well means that we are able to help our clients manage the ‘hurdle race’ that is the reality of business and professional life, enabling them to focus on achieving their goals.

Transparency

We are open, honest and transparent in our dealings with clients, this includes often agreeing a capped fee for our services, so that clients know the maximum they will be charged for a piece of work, but benefit if the work is done more quickly. We will always be clear about the scope of what we will deliver, the timescale, and what we will need from you to deliver the project as agreed.